Terms and Conditions
All Shared Hosting payments to LocalRocket have a 30-day Money Back Guarantee.
LocalRocket agrees to provide the client web hosting for a
monthly/annual fee. LocalRocket will never require clients to advertise
for LocalRocket on their website in any way, shape or form unless agreed upon such
as a non-profit organization receiving complimentary hosting. Clients are
allowed to use the service for business/commercial or personal websites or
All services provided by LocalRocket may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or material in
violation of any United States (or any other country) law is prohibited. This
includes, but is not limited to: copyrighted material, material that is
threatening or obscene, or material protected by trade secrets and other statue. The subscriber agrees to indemnify
and hold harmless LocalRocket/New Century Communications from any claims resulting from the use of the service
which damages the subscriber or any other party.
Examples of Non-Acceptable Contents or Links
Hacking programs or archives
Background Running Programs
We do not allow background-running programs. This includes any IRC
related software such as bouncers and bots. In certain cases we may allow
programs to run continually in the background, these are considered on a one to
one basis and an extra charge will be incurred based on system resources used
and operational maintenance needed.
You are free to use any scripts you wish provided they do not affect
the normal operations of the server and they are not mentioned specifically
below. Scripts that are commonly known for causing server disruption include
large cgi-based message forums, auctions, and banner exchanges. In the event a
script affects normal server and/or administrative operations, LocalRocket reserves
the right to disable the account pending client cooperation and resolution.
Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights
Material accessible to you through LocalRocket's Services may be subject
to protection under the United States of America (or any other country)
copyright laws, or laws protecting trademarks, trade secrets or proprietary
information. Except when expressly permitted by the owner of such rights, you
must not use the LocalRocket Service in a manner that would infringe, violate,
dilute or misappropriate any such rights, with respect to any material, which
you access or receive through the LocalRocket Network. If you use a domain name in
connection with the LocalRocket Service or similar service, you must not use that
domain name in violation of any trademark, service mark, or similar rights of
any third party.
Defamatory speech distributed over the Internet can result in
civil liability for the defamer.
Refusal of Service
LocalRocket reserves the right at its sole discretion to refuse or cancel service.
Violation of any of LocalRocket's Rules and Regulations could result in a warning,
suspension, or possible account termination. Accounts terminated due to policy
violations will not be refunded. Free domains which have been granted for
customers paying annually are released to the customer at the end of there
hosting period. Domains terminated due to policy violations will not be released
to the customer.
Spam or Unsolicited E-Mail
You must not use the LocalRocket Network1, LocalRocket equipment or any LocalRocket email
address in connection with the transmission of spam, flames, mail bombs, or
substantially similar, unsolicited email messages. Your domain may not be
referenced as originator, intermediary, or reply-to address in any of the above.
This prohibition extends to the sending of unsolicited mass mailings from
another service that in any way implicates the use of the LocalRocket Network,
LocalRocket equipment or any LocalRocket email address. A message is considered
unsolicited if it is posted in violation of a newsgroup charter or if it is sent
to a recipient who has not requested or invited the message. For purposes of
this provision, merely making one's email address accessible to the public will
not constitute a request or invitation to receive messages.
If you are found to have spammed, LocalRocket reserves the right to disable your
domain without warning. In addition, LocalRocket may impose a $100 penalty for each
spam policy violation. LocalRocket solely reserves the right to refuse or cancel
service to known spammers. Lastly, LocalRocket reserves the right to determine what
violates this policy. As such, any violation may result in cancellation of
services without refund.
Any attempts to undermine, slander, libel, threaten, or cause harm to a
LocalRocket server, customer, employee, or the company directly is strictly
prohibited and is grounds for immediate termination without refund. In addition,
we will pursue all attempts to the fullest extent of the law.
Customer agrees that it shall defend, indemnify, save and hold LocalRocket (it's
employee's/owners and network partners) harmless from any and all demands, liabilities, losses, costs
and claims, including reasonable legal fees asserted against LocalRocket, its
agents, its customers, officers and employees, and network partners, that may arise or result from any
service provided or performed or agreed to be performed or any product sold by
customer, it's agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless LocalRocket against liabilities arising out of; (1) any
injury to person or property caused by any products sold or otherwise
distributed in connection with LocalRocket server; (2) any material supplied by
customer infringing or allegedly infringing on the proprietary rights of a third
party and (3) copyright infringement. Customer agrees to limit the liability of
LocalRocket to the amount paid for service.
Free Domain Offers
When this offer is being run and you have a valid promo code:
The terms & conditions for our free domain name offer are plain and
simple. We will register the domain name for 1 year on your behalf
(Only available for New Customers during sign up). All we ask is that
you stay hosting with us for a minimum of 3 months. If you stay for 3
months or longer and then decide to leave you are free to take the
domain at no charge. If you do not stay for 3 months you will be
required to pay the full price of the domain name before your account
can be cancelled.
Refund and Cancellation Policy
For payment, LocalRocket accepts Visa, MasterCard, Discover, American Express or
PayPal. LocalRocket invoices exclusively via e-mail. LocalRocket does not send out
invoices via postal services.
You may cancel your account at any time and receive a full refund
(excluding any setup fees or domain name registrations fees incurred)
if cancelled within our thirty (30) day money-back guarantee
period. To receive this refund, you may not be on a custom package of any
sort. You must be on one of the pre-created packages by LocalRocket that
is listed on our site. You may cancel for any reason.
If after thirty (30) days you wish to cancel your hosting account, you
will receive no refund of any monies already paid to LocalRocket.
However, if customer cancels fifthteen (15) days before recurring monthly
billing date, customer will not be billed for the next month and all payments
thereafter will be cancelled with immediate effect.
No refunds on SSL's, domain's or Dedicated servers.
Any account whose payment status is not current as of the start of the next
billing period is deemed late. Generally, customers are given a 10 day grace
period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment
due date. If after 30 days payment has not been received or we have not been
contacted regarding payment, your account will be terminated without any further
notice. Reactivation of closed accounts due to delinquency incurs a $15
reactivation fee as well as payment of the balance due in full. For late
payments please email firstname.lastname@example.org
to arrange payment.
You must use only one of following methods to deliver a official written notice
Please fill out the entire Cancellation Form. On
receipt your account will be pending cancellation within 24 hours. Please
include your Name, domain name, username, password and your reason for
LocalRocket will not be responsible for any damages your business may suffer.
LocalRocket makes no warranties of any kind, expressed or implied for services we
provide. LocalRocket disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays,
non-deliveries, wrong delivery, and any and all service interruptions caused by
LocalRocket, its employees and network partners. LocalRocket makes a 99.9% Uptime guarantee.
LocalRocket keeps daily backups of their servers. LocalRocket can accept no
responsibility for any loss of data or consequences arising from this. LocalRocket
always advises clients to back up their site data regularly for its own
Finally, LocalRocket wishes to emphasize that in accepting services, customers
indemnify LocalRocket for the violation of any law or LocalRocket policy, that results
in loss to LocalRocket or the bringing of any claim against LocalRocket. This means
that if LocalRocket/New Century Communications is sued because of activities of the customer that violate any
law, or this policy, the customer will pay any damages awarded against LocalRocket,
plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds
for immediate account deactivation.
LocalRocket reserves the right to change, edit, or update the policies contained in
this document, along with the content on our website at any time for any reason
SEO IP Limit - Accounts can only use the alloted amount of IP's that come with a
package to use toward SEO. If your package does not come with an IP you will
be allowed only 1 IP address for SEO. IP's used for SSL's and valid uses
will never be turned down. If found frauding IP's for SEO past these limits
the account(s) will be up for suspension and or termination.
IP Class's - LocalRocket can not promise that we will be able to provide different IP classes
on a single server. If we so happen to get more then one class this can be done. This all depends
on what is available from our datacenter.
35% CPU and or memory for 3 minutes.
250 email limit per domain per hour.
50 concurrent database connections at one time.
Apache threads to be open no longer then 999 seconds.
Php upload limit of 50 megs.
Max php session time of 300 seconds or less.
Limits are subject to change at anytime.
1 LocalRocket Network refers to LocalRocket and its hosting, network and business partners and providers, which together comprise the products and services of LocalRocket and New Century Communications.
Copyright (c) 2007 New Century Communications. All rights reserved.